Refund Policy for Digital Marketing Course

Effective Date: March 5th, 2021
Business Name: Trainer Punit

At Trainer Punit, we strive to provide high-quality digital marketing training that meets the needs and expectations of our learners. However, we understand that there may be circumstances where you may require a refund for the course purchased.

Refund Eligibility:

1. Course Access: If you have not accessed more than 10% of the course content, you are eligible for a full refund within 7 days of purchase.
2. Technical Issues: If you experience significant technical difficulties that prevent you from accessing the course, you may be eligible for a refund, provided that you notify us within 7 days of purchase and our technical team is unable to resolve the issue.
3. Course Quality: If you believe the course content does not meet the advertised standards, you may request a refund within 7 days of purchase. In such cases, we may require specific feedback on why the course did not meet your expectations.

Non-Refundable Cases:

1. Course Completion: If you have completed more than 10% of the course content, no refund will be provided.
2. Change of Mind: Refunds will not be issued for a change of mind after the course purchase.
3. Third-Party Payments: If the course was purchased through a third-party platform, the refund policy of that platform will apply.

Refund Process:

1. Refund Request: To request a refund, please contact us at punitsagarwal@gmail.com with your purchase details and the reason for the refund request.
2. Refund Approval: Once your refund request is reviewed and approved, we will process the refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Amendments:

Trainer Punit reserves the right to amend this refund policy at any time. Any changes will be communicated to you via email or through updates on our website.

Contact Information:

For any questions or concerns regarding this refund policy, please contact us at punitsagarwal@gmail.com.

Thank you for choosing Trainer Punit for your digital marketing education.

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